laser combat covid header

Covid-19

Birmingham & Bristol

Last updated: 22/07/2021

Whilst it’s great that the world is returning to normal, we will remain vigilant and committed to keeping our customers and crew members safe and well:

Safety At Venues

Face Protection and Social Distancing

Whilst face protection is no longer a legal requirement, please feel free to wear a face mask when walking around the venue, or continue to use your balaclava. Despite social distancing measures being relaxed, we would ask that customers remain courteous over each other’s personal space where possible.

Cleaning

For your ongoing peace of mind, we will continue to clean all kit before every use. We know that this is a proven method to kill COVID, so it will be continuing across all TeamSport and ScotKart venues.

Hand Sanitising Stations

Stations will continue to remain in position around our venues to provide added peace of mind and reduce virus transmission on contact points.

Cashless Venue

For the safety of our customers and crew members, all of our tracks are cashless and you can book your session via our website or by giving our bookings team a call on 0117 98 27562.

Our Crew

Your safety is our top priority and our safety measures are in place to keep you safe and well. Whilst the wearing of face masks is no longer a legal requirement, our staff members will continue to wear them to protect our customers and themselves – this process will be reviewed frequently. When arriving at venues, our crew members will continue to be temperature checked to ensure that they are not displaying any high-temperature symptoms and will be required to complete a COVID questionnaire.

If you’re feeling unwell, please don’t visit – simply use our Covid Booking Protection Promise to reschedule your session.

Keep an eye out on here or subscribe to our emails for all the latest updates.

If you need to get in touch with the team you can fill in a contact us form and we will be in touch when the team are back available.

Booking Protection Promise – Make a new booking for anytime between now and the 31 August 2021 and you can change it for free or cancel for voucher credit, if you simply give us at least 72 hours notice with our Booking Protection Promise. Click here for full details.

We’d like to take this opportunity to say thank you to all our customers for their continued support. We hope you stay safe and well over these coming weeks and we look forward to welcoming you, your friends and your families back to our sites in 2021.

At Laser Combat we have always had our customers safety at the forefront of what we do. Our aim is always to provide an amazing experience that is safe for everyone. We have implemented COVID-19 safety measures, which will be in place when we re-open, to keep you and our crew safe.

You’re In Clean, Safe Hands At TeamSport Laser Combat.

Laser Combat, Combat City and Lazer Planet are reviewing the COVID-19 situation regularly and taking measures within our sites based on advice issued by Public Health England (PHE) & Health Protection Scotland (HPS). We are also working hard to ensure we are operating within and beyond recommended guidance.

The safety of our customers is our utmost priority and we want to assure you that we have taken steps to help minimise the spread of COVID-19. This, combined with the significant actions we have taken to ensure we provide a clean, safe and hygienic environment, means we believe it is safe for customers to play with us.

As a Laser customer, you can also help us reduce the spread of the COVID-19 by following the guidance from PHE.

Wash your hands with soap and water often – do this for at least 20 seconds

Always wash your hands when you get home or into work

Use hand sanitiser gel if soap and water are not available

Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze

Put used tissues in the bin straight away and wash your hands afterwards

Try to avoid close contact with people who are unwell

Do not touch your eyes, nose or mouth if your hands are not clean

If you think you might have coronavirus or you’ve been in close contact with someone who has please contact NHS 111. Do not visit a Laser Combat, Combat City or Lazer Planet location, GP surgery, pharmacy or hospital.

More information on coronavirus can also be found on the NHS, PHS & PHE websites.

NHS: https://www.nhs.uk/conditions/coronavirus-covid-19/
Government: https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public
Public Health Scotland: https://www.hps.scot.nhs.uk/a-to-z-of-topics/covid-19/
Laser Combat, Combat City and Lazer Planet will continue to monitor the situation closely and will update you with any changes.

We hope that this information will reassure our customers that you can visit us as planned and enjoy your experience with peace of mind.